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AP Optimization
BFSI
AP Optimization
CloseCLIENT: A global bank with Transaction Banking presence in over 100 countries with a strong history of launching innovative products and helping clients streamline and automate processes, mitigate risk and expand their reach
Challenge: Driving operational efficiency in the payables process while optimizing working capital metrics
Approach: Implementation of a robust file reading and transformation system for AP file formats enabling extensive parameterization to enable user driven analytics
Benefit: Cost reduction through payment migration to card platform and reduce procurement costs via better spend analytics; optimized working capital by better decoding and renegotiation of payment terms
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BI&A in Retailing
Retail
BI&A in Retailing
CloseCLIENT: A pan-India footwear retailer with sales across 600+ outlets in over 60 cities with 3,00,000 SKUs
Challenge: Consolidating sales, inventory and finance data from myriad sources with SKU level sales of over 100 million records per annum
Approach: Applying Business and Computational logic combining multiple data points to accurately produce KPI's.
Deploying OLAP cubes to enable multidimensional analysis to aid decisioning for new product launches, sales campaigns and pricingBenefit: Improved sales performance at a store, brand and model level in addition to improved inventory analysis leading to optimal stocking
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BI for Asset Managers
BFSI
BI for Asset Managers
CloseCLIENT: Leading Asset Management Company with a large investor base and diverse asset classes
Challenge: Mirroring critical transactional and investor data available with the transfer agent on a daily basis. Implementing a framework for better analyzing sales performance, channel and distributor performance; Investor analytics including acquisition efficiency, profitability and up-sell potential
Approach: Creation of a comprehensive data warehouse containing all transactional and master data elements including data from fund accountants, transfer agent and CRM
Benefit: Independent access of information reducing dependence on the transfer agent
We selected Pragmatix to implement its Business Intelligence and Reporting system (Vital Analytix) to aid our Sales team in their day to day Information, Reporting and Decisioning needs. We are now in the 3rd year of adoption and we have satisfied with performance of Vital Analytix
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Credit Decisioning
telecom
Credit decisioning
CloseCLIENT: A Global telecom major with over 150 million active clients across 23 regions in India
Challenge: Automate and centralize Credit Monitoring related Decision Making, increase next generation data usage and leverage analytics to drive Decision Support & Decision Management
Approach: Integrated solution leveraging Data from multiple & disparate sources using the Vital Analytix Platform to provide an end-to-end Decision Support Solution
Benefit: Agile Management of Credit Monitoring and Risk related decisioning; implementation of credit decisioning and risk reporting on a single application
Pragmatix helped us implement an end to end solution to meet all the above needs. This included not only the application management but also the management of the entire hardware infrastructure hosting at a 3rd party data center. We have been using the solution across all 23 circles for over a year... helps us track our credit exposures multiple times a day, 7 days a week, 365 days a year.
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Efficacy of Research
BFSI
Efficacy of Research
CloseCLIENT: A leading retail securities company with a pan-India presence
Challenge: Defining the relevant metrics & their applicability, extensive text and unstructured data to relate client trading data with research calls
Approach: Implementation of a text analytics framework to cleanse, parse and extract information from unstructured data in order to derive the outcomes at a trade, business, client, research analyst and research call level.
Benefit: Ability to measure efficacy of Research Analysts & evaluate overall value of the Research function. Analytics to identify utilization of the research by end clients and the economic value derived from action taken on the research calls
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Enterprise DW & BI
BFSI
Enterprise DW & BI
CloseCLIENT: An Indian bank that has grown from its regional offshoots to a national player through acquisitions.
Challenge: Combining, cleaning and transforming data from Core Banking, Treasury, LoS, ATM Switch and multiple Excel files ;High-growth business environment requiring flexible solution architecture and rapid deployment
Approach:Creation of smart data marts and logical transformation of data to create information warehouses; deploying the solution through Vital Analytix and Vectorwise for speed and scalability
Benefit: Actionable Intelligence made accessible to all levels in the organization, with a self-service framework enabling ease of data discovery and ad-hoc reporting
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mnc foray in india
BFSI
mnc foray in india
CloseCLIENT: An MNC Bank that wants to set up Banking Operations in India. Has a plan of becoming a leading "trade" bank for its customers in India
Challenge: Defining the Technology and Service Delivery Architecture, including vendor evaluation and deployment for Core Banking, Data center and Network architecture
Approach: Evaluate and recommend Core Banking & Hosting solutions that would enable the Bank to meet client requirements, be scalable and cost light
Benefit: The bank was able to go live with its Core Banking solution, Data center and network IT architecture in a record time
The team went about conducting and managing the project in a very methodical and professional manner, and helped us accomplish the entire spectrum of tasks including establishing business requirements, technology architecture for business applications and infrastructure (data center and networks), vendor selection across core banking, data center, UAT services, IT procedures and related project management.
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Pricing Analytics
BFSI
Pricing Analytics
CloseCLIENT: A global bank requiring insights into its large billing information to better price existing and prospective customers, and help its dispersed sales force take better informed pricing decisions
Challenge: Combining and analyzing billing data from multiple sources, understanding pricing trends and patterns, and enabling price optimization
Approach: Apply complex business logic to "atomic" level billing information to determine price dispersion, re-pricing potential and its impact
Benefit: Repricing potential leading to a multi-million dollar revenue up-side along with price-volume elasticity benchmarks to enable better pricing decisions
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Regulatory Reporting
BFSI
Regulatory Reporting
CloseCLIENT: An Indian bank that has grown from its regional offshoots to a national player through acquisitions. Has plans of becoming a leading bank with multitude of branches and other facilities in the near future
Challenge: Stringent deadline imposed by India's Central bank - The Reserve Bank of India, in addition to the quantum and complexity of the reports to be generated; recent migration to a new core banking platform also added to the complexity of data quality and completeness.
Approach: Use of Vital Analytix as an end-to-end framework for reporting to the RBI, and creating a Central Data Repository by integrating source systems or existing warehouses
Benefit: Successful implementation ensured that the bank was able to generate 120 applicable reports within 6 months from the start of the project thereby meeting their regulatory commitments.
Pragmatix was selected to implement the RBI ADF reporting solution – the clear differentiators being the team's domain expertise and the flexibility of the solution design. The implementation approach was collaborative, and project was delivered as per desired time lines diligently. We are now in the process of leveraging the framework, for our organization wide business intelligence needs.
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Risk Surveillance
BFSI
Risk Surveillance
CloseCONCEPT: Risk Assessment and Monitoring Solution (RAMS) for SME lending and Branch banking businesses
Challenge: Create a robust framework to proactively monitor credit health and get early warning of small and medium sized borrowers
Approach: Equip business and credit users with Customer Surveillance capability across four key quadrants - Operating performance, Account Conduct, Working Capital Indicators and Watch Listed Records - for their credit relationships
Benefit: Single Borrower View covering Operating and Financial Performance, and Account Conduct. Pro-active monitoring of Early Warning Risk Indicators. Alerts based on predefined business rules and thresholds to enable prompt remedial actioning
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Targeted Marketing
Retail
Targeted Marketing
CloseCLIENT: A new generation payments company providing simple, expedient and speedy commercial payment services at over 65,000 retail outlets across the country
Challenge: Defining indicators for efficiency of the retail outlets, analyzing consumer transaction patterns to measure persistency, cross sell and profitability and devising data model to develop targeted marketing campaigns
Approach: Data transformation and modeling to identify key indicators - customer frequency analysis, win-back identifiers, erratic consumers; a scalable framework to deal with the challenges of big data – over 3 million consumers, and automate the delivery of marketing messages through email and SMS
Benefit: Custom analytics leading to better customer segmentation and greater visibility into targeted marketing campaigns
Pragmatix provided us with a comprehensive platform which helps provide timely information, intelligence and reports enabling decision support for our pan-India business serving 15 million consumers at 70,000+ touch points. Our sales force efficiency has significantly been enhanced by timely beginning of day metrics – 360 degree views and cross and up sell indicators - delivered to their inbox.
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Technology Redesign
BFSI
Technology Redesign
CloseCLIENT: An Indian bank that has grown from its regional offshoots to a national player through acquisitions. Has plans of becoming a leading bank with multitude of branches and other facilities in the near future
Challenge: Convert systems that were geared towards a specific geography to cater to a national geography and ensure a seamless transition between the bank and the acquired entity
Approach: Evaluate solutions to enable new products backed by scalable and robust platforms apart from provide strategic inputs and directions in the product space
Benefit: Successful integration of the acquired organization helped the Bank in achieve a high growth territory and further enhanced their ambitions to enter the Indian capital market
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up-sell and cross-sell
BFSI
up-sell and cross-sell
CloseCLIENT: A leading NBFC with a diversified business portfolio spanning from credit cards to retail assets to brokerage and asset management
Challenge: Using limited historical data sets, with quality issues to generate intelligence for targeted cross-sell and up-sell of related products
Approach: Applying Business Rules to cleanse and interpret data, segmentation and categorization of audience by demographic attributes, devising indicators of propensity to consume/spend, and loyalty to the brand
Benefit: Enrichment of customer database generating better insights into client spends, better client segmentation leading to reduced costs through targeted marketing campaigns
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Wholesale Banking
BFSI
Wholesale Banking
CloseCLIENT: Fast growing private sector bank with a pan-India presence and a diverse product and client portfolio
Challenge: Budgeting and account planning framework, Sales Productivity and Performance Management, Treasury Reporting and Analytics across Forex, Fixed Income, and Money Markets
Approach: Workflow to create and approve budgets at a customer sub-product level, comparison with thresholds and prior period actuals. Consolidated data mart combining information from ten source systems and multiple Excel file inputs. OLAP and pre-designed reports to meet requirements of a diverse audience.
Benefit: Improved share-of-wallet and cross-sell metrics; Better client segmentation and improved sales focus; Sales performance management better aligned with business goals. Enable multi dimensional Counter-party analysis by price and exposure leading to better risk diversification. Comprehensive framework for Balance sheet and asset-liability analysis with maturity profiling.A single platform which provides comprehensive information about clients, sales, risk, product and counter-parties across the entire wholesale bank.
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Case Studies