Customer
Insights
Customer
Insights
Business Challenges
- Creating a single view of customers based on transactional and demographic data
- Identifying and analyzing patterns, and predicting behavior
- Customizing solutions based on real-time insights
Our Approach
- Consolidate data from disparate internal and external sources, including unstructured data into smart data marts
- Use Big Data and database optimization techniques for faster load, eliminating duplicates, and easier retrieval
- Prebuilt data models to quicken implementation
- Intra-day updates to data repository
the benefits
- Improved monitoring of Recency, Frequency, Monetary Value (RFM) Metrics
- Better management of Churn and Attrition based on patterns and multi-dimensional insights
- Grow share-of-wallet through better up-sell and cross-sell programmes
- Enriched data enables more sophisticated client segmentation and behavioral analysis
- Create models for better targeting
- Improved Sales Productivity and Efficiency
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AP Optimization BFSI
AP Optimization
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BI for Asset Managers
BFSI
BI for Asset Managers
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Efficacy of Research
BFSI
Efficacy of Research
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Enterprise DW and BI
BFSI
Enterprise DW and BI
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Pricing Analytics
BFSI
Pricing Analytics
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Risk Surveillance
BFSI
Risk Surveillance
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Wholesale Banking
BFSI
Wholesale Banking
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BFSI: Working Capital Optimization
A global bank with Transaction Banking presence in over 100 countries with a strong history of launching innovative products and helping clients streamline and automate processes, mitigate risk and expand their reach.
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BFSI: BI for Asset Managers
A leading Asset Management Company with a large investor base and diverse asset classes
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BFSI: Efficacy of Research
A leading Retail Securities company with a pan-India presence
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BFSI: Enterprise DW and BI
An Indian bank that has grown from its regional offshoots to a national player through acquisitions. Has plans of becoming a leading bank with multitude of branches and other facilities in the near future
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BFSI: Customer Pricing Analytics
A global bank requiring insights into its large billing information to better price existing and prospective customers and help its dispersed sales force better informed pricing decisions
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BFSI: Risk Surveillance
Risk Assessment and Monitoring Solution (RAMS) for SME lending and Branch banking businesses
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BFSI: Wholesale Banking
A fast growing private sector bank with a pan-India presence and a diverse product and client portfolio
Sales &
Marketing
Sales &
Marketing
Business Challenges
- Identifying customer segments with highest potential for conversion
- Increasing yield without increasing marketing spends
- Defining the right media/channel mix and tracking effectiveness
- Providing up-to-date intelligence to a dispersed sales force for better actioning
Our Approach
- Enable multi-dimensional analysis of historical data to better visualize trends and patterns.
- Adopt data modeling and pattern-matching techniques to identify new avenues and measure likely business outcomes
- Provide strong visualization and data discovery capabilities to spread intelligence organization-wide
the benefits
- Optimize media and channel spend
- Individualize Marketing and Personalize Campaigns
- Drive and increase adoption of products and channels by better empowering sales force
- 360-degree view of client and business
- Better alignment of sales and distribution incentives
- Improved Sales Performance Management
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BI&A in Retailing Retail
BI&A in Retailing
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BI for Asset Managers
BFSI
BI for Asset Managers
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Enterprise DW and BI
BFSI
Enterprise DW and BI
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Targeted Marketing Retail
Targeted Marketing
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up-sell and cross-sell
BFSI
up-sell and cross-sell
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Wholesale Banking
BFSI
Wholesale Banking
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RETAIL: BI&A in Retailing
A pan-India footwear retailer with sales across 600+ outlets in over 60 cities with 3,00,000 SKUs
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BFSI: BI for Asset Managers
A leading Asset Management Company with a large investor base and diverse asset classes
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BFSI: Enterprise DW and BI
An Indian bank that has grown from its regional offshoots to a national player through acquisitions. Has plans of becoming a leading bank with multitude of branches and other facilities in the near future
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RETAIL: Targeted Marketing
A new generation payments company providing simple, expedient and speedy commercial payment services at retail outlets across the country
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BFSI: up-sell and cross-sell
Leading NBFC with a diversified business portfolio spanning from Credit Cards to Retail Assets to Brokerage and Asset Management
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BFSI: Wholesale Banking
A fast growing private sector bank with a pan-India presence and a diverse product and client portfolio
Governance
Risk &
Compliance
Governance
Risk &
Compliance
Business Challenges
- Sifting through data, reducing noise and minimizing false positives
- Detecting, analyzing and linking irregular and abnormal transaction patterns and co-relating actual behavior with assessed or declared risk profile
- Decision-support and alerts for policy compliance
- Accuracy, reliability and timeliness of regulatory reporting
Our Approach
- Integrate external data sources to create a more comprehensive analytical framework
- Automated actioning or responses based on user behavior, patterns or preset triggers
- Generate fresh views with an easily configurable custom rules-driven engine
- Provide real-time alerts and action indicators
- Use workflow capability for Case Management
the benefits
- Clear bifurcation of high and low risk items
- Monitor risk limits, and enable stress testing, back testing and model validation
- Enable prompt action on compliance alerts or warnings
- Preventive diagnostics to enable detection of unethical behavior (fraud, money laundering, front running, circular trading, etc.)
- Early warning signals for market, credit and operational risk items
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Credit Decisioning Telecom
Credit Decisioning
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Regulatory Reporting
BFSI
Regulatory Reporting
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Risk Surveillance
BFSI
Risk Surveillance
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Telecom: Credit Decisioning
A global telecom major with over 150 million active clients across 23 regions in India
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BFSI: Regulatory Reporting
An Indian bank that has grown from its regional offshoots to a national player through acquisitions. Has plans of becoming a leading bank with multitude of branches and other facilities in the near future
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BFSI: Risk Surveillance
Risk Assessment and Monitoring Solutions (RAMS) for SMEs and Branch banking businesses
Performance
Indicators
Performance
Indicators
Business Challenges
- Organization-wide, single view of key indicators
- Common framework and language for data interpretation
- Alerts, with an "as I like it" approach
Our Approach
- Uniform, mechanical and disciplined approach to track and analyze KRAs
- KPIs across the ecosystem (includes work force, suppliers, vendors, etc.)
- Minimize administrative person-hours to produce insights
the benefits
- Discipline gives you the flexibility to Manage by Exception
- Directly access balance scorecards, and performance metrics
- Capability to perform scenario planning, business forecast and What-if analysis
- Traffic Signals/Lights: Steer your journey and enable course corrections or additional emphasis on key action items
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BI&A in Retailing
Retail
BI&A in Retailing
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BI for Asset Managers
BFSI
BI for Asset Managers
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Efficacy of Research
BFSI
Efficacy of Research
-
Enterprise DW and BI
BFSI
Enterprise DW and BI
-
Wholesale Banking
BFSI
Wholesale Banking
-
retail: BI&A in Retailing
A pan-India footwear retailer with sales across 600+ outlets in over 60 cities with 3,00,000 SKUs
-
BFSI: BI for Asset Managers
A leading Asset Management Company with a large investor base and diverse asset classes
-
BFSI: Efficacy of Research
A leading retail securities company with a pan-India presence
-
BFSI: Enterprise DW and BI
An Indian bank that has grown from its regional offshoots to a national player through acquisitions. Has plans of becoming a leading bank with multitude of branches and other facilities in the near future
-
BFSI: Wholesale Banking
A fast growing private sector bank with a pan-India presence and a diverse product and client portfolio
Productivity
& Decision-
support
Productivity
& Decision-
support
Business challenges
- DIMS (Data Information Management System) to stitch different sources of data into one system
- The benefit of hindsight: Enabling individuals to provide alternate solutions based on experience
- Reliability: Ensuring product and process conformity and resilience
- Inherent inadequacies in the quality of data
Our Approach
- Data cleansing and validation prior to analysis
- Integrate the analytics into your Business Process
- Analyze historical data and interpret trends to discover patterns and suggest appropriate actions
- Increase adoption through a Design-It-Yourself, self-service model
the benefits
- Create a Digital Nervous System that has capabilities to look beyond the obvious
- Ensure innovation as well as enhance Quality and Sustainability
- Identify bottlenecks, and perform root cause analysis
- Provide logical alternatives
- Pattern matching and trend analysis to map high-value alerts as opposed to low-value ones
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BI&A in Retailing
Retail
BI&A in Retailing
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Credit Decisioning
Telecom
Credit Decisioning
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Enterprise DW and BI
BFSI
Enterprise DW and BI
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Wholesale Banking
BFSI
Wholesale Banking
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RETAIL: BI&A in Retailing
A pan-India footwear retailer with sales across 600+ outlets in over 60 cities with 3,00,000 SKUs
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Teleccom: Credit Decisioning
A global telecom major with over 150 million active clients across 23 regions in India
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BFSI: Enterprise DW and BI
An Indian bank that has grown from its regional offshoots to a national player through acquisitions. Has plans of becoming a leading bank with multitude of branches and other facilities in the near future
-
BFSI: Wholesale Banking
A fast growing private sector bank with a pan-India presence and a diverse product and client portfolio